NK
Nomcebo K

1 reviews | Active since Dec 2013

31 Jan 2017, 10:24

Poor Service...

<p>I app**** for a cellphone contract on the 13th of Jan.. I got an sms on the 18th that it will be delivered in 7 days.. No one cared to contact me and let me know that they do not have stock of the device.. I currently dont have a device to use and have now been inconvenienced. The reason Telkom will always be lagging behind the big netwotk providers is because customer servie is clearly not important to them.</p>

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Replies (1)
Telkom
Telkom's reply01 Feb 2017, 09:08
Official

Thank you for your post.

Please privately reply with your ID number so we can follow up with our Sales Team.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Best regards,