Poor Service..

<p>Last week we went to Telkom at Lakeside Mall.. we needed to open a new line so that we can get wifi and a landline.. The service we received from the agent was amazing and smooth.. once we had signed up for the deal that includes a Router they told us a technician will get back to us in a week or two and bring the router and install it for us.. Today (Wed 18 Jan 2017) we received a call from a technician who said we need to go fetch the router from Lakeside Mall. When asked about the router Lakeside told us the technician supplies everything including the router. When we went to Lakeside they told us they are having a supply problem and haven't had routers since beginning of December 2016.. Now we have a technician coming in the morning at 7am with no router and Lakeside can't tell us when they will be getting a router.. now why be soo quick to sign someone up but fail to tell them that there are no routers? </p> <p> </p> <p>I'm really disappointed in Telkom as now our company needs to run from a mobile phone Hotspot until they get routers and the waiting list is cleared. </p> <p> </p> <p>Telkom? Please assist..</p>