1 reviews | Active since Jan 2017

12 Jan 2017, 20:14

Poor Service!

<p>Dear Telkom Team. I have been a loyal ADSL subscriber for more than 5 years, and I have never had to resort to social media to resolve a problem. I logged my faulty line on 26 December, and to this day a technician has not been assigned to my problem. I have been without a phone line or internet for 3 weeks and not even a phone call? Is that the type of service Telkom customers have to put up with now?</p>

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Replies (1)
Telkom
Telkom's reply13 Jan 2017, 12:21
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,