POOR SERVICE

TELKOM HAS THE WORSE SERVICES EVER, MIDDLE OF JUNE I CALLED IN TO DO AN APPLICATION FOR A MOBILE PHONE AND THEN I GOT A MESSAGE SAYING ITS SUCCESSFUL ,THEN LATE JUNE THEY DEBITED TILL TODAY I HAVE NOT RECEIVED THE PACKAGE AND EVERY TIME I CONTACT THEM THEY KEEP ON SAYING THAT THEY WILL ESCALATE IT FURTHER ,I AM FINE WITH YOUR SERVICES PLEASE JUST REFUND MY MONEY !!!