Poor Service!

<p>I cancelled a portion of my Telkom service (ie DSL) to migrate to Telkom mobile. Over four months - and numerous follow ups - later, I am still getting billed for this! To add insult to injury, my Telkom mobile account says I am in arrears, when the payment has been made via debit order each month.... Never you mind that I have only been receiving accounts sporadically.</p> <p>When I visited a Telkom branch this morning (again!) I was instructed that only a green bar-coded ID book will suffice as proof of ID. (When even banks accept driver's licences?! Really?!) And why should I have to re-submit their own paperwork back to them in order to escalate the matter?!</p> <p>Disgusted with the lack of effort from staff to get this matter sorted out. There appears to be no real interest in helping clients... </p>