SR
Strinivasen R

1 reviews | Active since Jan 2017

04 Jan 2017, 19:40

Poor service

<p>I sent my Huawei P8 cell phone for repairs on the 29th of November 2016 and I have received my phone to date. I went to Telkom Mobile store in Gateway Umhlanga 5 times to check if my phone was repaired but I was given the same response everytime that the repair centre will contact me which they have not.</p>

0
Replies (2)
Telkom
Telkom's reply05 Jan 2017, 18:51
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply06 Jan 2017, 16:14
Official

Good Day

Please be advised that we have just did a follow up with our repairs team and you will get feedback by next week because that's they will be back on leave.

Regards,
Lindani
Telkom Social Media Team.

Best regards,