Poor service

<p>Can you please cancel shomax that is billed from Telkom account. I have made numerous attempts but no no avail. This is unacceptable. It's been three months already. I have never used shomax and have not signed up for a data deal with Telkom for the use of shomax. Can please resolve the issue immediately ie cancel shomax as I am billed via Telkom. Can somebody please give a breakdown of my account for the last three months. The references are ********** 2 & ********** 6.</p>