POOR SERVICE

<p>I app**** on the 10 October 2016 - reference number 793006 and 793026 to have my business lines moved. I was informed that the job would be done by the 1 November 2016, as these are business lines. To date the lines have still not been transferred. I have been promised on numerous occassions that they will be there on certain days, and I wait all day and no Technician arrives.</p> <p> </p> <p>Due to this poor service it is costing me loss of business, I have had to go and purchase an additional option for mobile data and using my cell phone for all these unnecessary calls to Telkom is costing a fortune.</p> <p> </p> <p>I am quite sure that TELKOM will not hesitate to bill me for a service which I have not been receiving.</p> <p> </p> <p>So due to this poor service from TELKOM and promises regarding the transfer of these business lines, I have lost business and had additional cell phone expenses to try and keep my business going.</p> <p> </p>