CB
Chris B

1 reviews | Active since May 2010

06 Dec 2016, 07:36

Poor Service

<p>ADSL line is off at least 3 times per week. I need to log call at least 3 times per week. Look's likeTelkom is unable o fix the problem. When will Telkom start refunding me for all the time that i am not able to do my business? Ref 297CRK051216</p>

0
Replies (1)
Telkom
Telkom's reply06 Dec 2016, 17:09
Official

Good day.

Sorry for the delay an inconvenience caused. Fault 297CRK051216 states that a technician has attended. A quick test also shows that the line is syncing. Could you please confirm the status of the connection from your side?

We can be e-mailed at ***. Please use you Hello Peter ref AI*** in the subject line.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,