Poor service
<p>I took out contract on the 31 August 2016 for their summer promotion, to my suprise I did not get what I signed for. I went back to the outlet was promised it will be sorted nothing was done. I then decided to call their call centre for assistance and it took them two weeks to attend to my query. Next thing I get is message that says I need to go back to the outlet. The following morning I receive a message to say my case is closed. I am so disappointed with their quality of service.</p> <p>My second issue I have a contract on my name that I did not take, was promised that it will be reversed however no communication with regards to it as well.</p> <p>So disgusted !!!!!!!!!!!!!!!!!!!!!!!</p>
HI nelisiwe-mlotshwa
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
HI nelisiwe-mlotshwa
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
