Poor service
<p>After writing a complaint a week ago and getting a response quite soon after wards I was expecting Telkom to get back to me further with more information regarding my fault. This has not been the case.</p> <p>I rep**** to their initial response in the hope that I would get somewhere but they did not respond to me.</p> <p>I am playing for their service every month and not getting even a response about what is going on. This service is *******.</p> <p>What must I do in order to get someone to communicate with me from telkom??</p>
This isn't good enough. My entire neighborhood's adsl and phone lines are out and all I get is "we will be in contact." I had to write ANOTHER hellopeter report before I got anything from telkom.
This needs to be your number one priority because a whole neighborhood is out. I run my business from home and require internet. How can telkom be so slack as to not even tell us what the fault is or how to fix it.
I will write a hellopeter report every single day until this gets fixed.
This isn't good enough. My entire neighborhood's adsl and phone lines are out and all I get is "we will be in contact." I had to write ANOTHER hellopeter report before I got anything from telkom.
This needs to be your number one priority because a whole neighborhood is out. I run my business from home and require internet. How can telkom be so slack as to not even tell us what the fault is or how to fix it.
I will write a hellopeter report every single day until this gets fixed.