NB
Nicolene B

1 reviews | Active since Nov 2016

21 Nov 2016, 12:40

Poor Service

<p>On the 03.11.2016 I reported that my telephone was not working.</p> <p>I was notified that the cables had been ******, and ± 1 week later the cables were replaced and a day later the box was replaced.</p> <p>Since then I have had no response from Telkom Either the technical persons cell phone is off or the customer care centre does not know.</p> <p>Is there anyway I can get help, as I have no landline or internet.</p>

0
Replies (1)
Telkom
Telkom's reply21 Nov 2016, 20:19
Official

Good day

Thank you for making contact with us. Kindly e-mail us at *** to provide the affected line number.

Please e-mail us at ***, quoting your reference in the subject line: AI***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

Best regards,