1 reviews | Active since Nov 2016
Poor service
<p>Shocking service received from Telkom call centre . I have done my application for a WIFI mega deal with the call centre because I was so tired of dealing with the branch. Application was sent on the 25 October to Nhlanhla Myaka. I have waited for feedback with no response , when he responded back to me only now this week to tell me he was on leave. I find this so pathetic , where is the back up. Then still asked to sign the forms and re send everything , starting all over again and I'm still waiting and I guess I have to beg for feedback once again. Seems as if there is no sense of urgency . Can someone please call me from Telkom, since they don't even answer their calls in the branches</p>
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
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We apologise for any inconvenience caused.
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Moenieb.
Telkom Social Media Team.
Best regards,
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Hi,
We regret the longevity to resolve your query. As per system your contract is active and in use.
Should you have further queries, feel free to contact us: ***
Regards,
Joshua
Telkom Social Media Team.
Best regards,
Hi,
We regret the longevity to resolve your query. As per system your contract is active and in use.
Should you have further queries, feel free to contact us: ***
Regards,
Joshua
Telkom Social Media Team.
Best regards,
