BP
Ben P

1 reviews | Active since Jul 2015

14 Nov 2016, 16:10

poor service

<p>Telkom Order ref: ********** 07A</p> <p> </p> <p>i logged this call over two months ago.</p> <p>i have heard nothing since.</p> <p> </p> <p> </p> <p>please resolve urgently!</p>

0
Replies (2)
Telkom
Telkom's reply15 Nov 2016, 10:22
Official

We sincerely apologize for the delay.

We will follow up with our team and revert back to you with feedback.

Your reference number is AI***.

Regards,

Busi

Telkom Social Media Team

***

BP
Ben P's update19 Jan 2017, 07:10
Reviewer Update

Hi

Telkom told me there are no lines here so I cannot get adsl. I have just discovered that my neighbour has adsl which comes from a connection at my gate where my cable joins as well.

It seems Telkom staff are too lazy to do their jobs and simply turn clients away.

Please do your job and find out what is required to get my line activated again.

Thanks.