1 reviews | Active since Nov 2016
Poor service
<p>we are without any internet for the past 2 weeks im logging it everyday with them and so i didnt get any service out of them im done asking for any.. i do need help consirning this matter and i want my internet to be working in the next day becouse i need to get work doen </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
I do need this service of mine to be active, and why do i pay for a service that i dont get service of??
I do need this service of mine to be active, and why do i pay for a service that i dont get service of??
Hello Jacoecrafford
As per our email correspondence.
The fault has been caused by a cable break due to floods.
Unfortunately as the cables needs to be replaced it does take longer than a normal line fault to repair.
A escalation has been sent for a possible estimated time of repair.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello Jacoecrafford
As per our email correspondence.
The fault has been caused by a cable break due to floods.
Unfortunately as the cables needs to be replaced it does take longer than a normal line fault to repair.
A escalation has been sent for a possible estimated time of repair.
Regards
Noleen
Telkom Social Media Team.
Best regards,