Poor Service

<p>Hi there,</p> <p>My husband and I went to telkom mobile in gateway Durban about two weeks ago requesting a Huawei P9 lite. They explained that we could put a cap on the line and explained a few benefits of the contact. My husband then filled out a new contract application. We requested they contact us when they approve the contract. We called during the week and even went there requiring but they told us to wait. They then contacted us almost a week later. And told us to pick up the phone. We went in the very next day. We got the phone and requested on the day of the application to port the number but it was not done and on the day of the pick up it was not done either. They told us to come back another day. We then went in about three days after and requested the porting and they told us it could not be done as it was too late for the number to be ported. They also said we cannot put a cap on the line which was not explained during the application of the contract. We went in again to return the cellphone as we were not happy with the service and not happy with the contract and the people who work there are ***********. They said if we cancel the contract we have to pay for the phone which is utter nonsense. I am horrified at the number of times my husband and I had to leave work and go there and they were not helpful. I do not want this device it is within 7 days. </p>