1 reviews | Active since Oct 2016

28 Oct 2016, 10:38

poor service

<p>hi, im having a problem with my telkom landline. Which has'nt been working for the pass 13 days, due to the line being down i can't use the wifi as well. i have called telkoms call centre numerous times even twice a day to sort out my problem and nothing has been done. which is so frustrating aspecially when you run abusiness from home. how is one suppose to get things done. </p>

0
Replies (3)
Telkom
Telkom's reply28 Oct 2016, 14:05
Official

Thank you for making contact with us.

This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.

Please send us the affected number via email: ***

***

Regards
Yazied
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply01 Nov 2016, 11:11
Official


SMS sent

Hi Lee

We still awaiting your response in regards with the query you logged on Hello Peter against Telkom.
Please email *** and quote this reference number AI*** OR go to the hello peter website and respond on your query.
We need your affected Telkom phone number in order for us to be able to assist.
Kind Regards
Tumelo
Telkom social Media Team
Please Do Not Reply To This SMS

Best regards,

Telkom
Telkom's reply02 Nov 2016, 13:17
Official

I just called the customer and he says everything is sorted.

Best regards,