Poor Service

<p>So you guys installed my adsl line just over a week ago and two days ago i found that my line was down and after phoning mweb i confirmed the problem lies with yourselves. After i logged a call for a technician i was told that my account was in arrears and the line was cut, how the hell do you guys do business cause i have not even received an invoice to be paid and how on earth can my line be cut when i only have the account for just over a week. There will come a day when Telkom will fall because you think you have a monopoly on the market you can do as you please. I even have a credit on my account from my last interactions on my account so how can u just cut my account and another huge problem i have is that i am paying for a 10mb per second line and the highest download speed i get is 1mb per second and mweb confirmed i have a 10mb per second account with them so once again the problem lies with yourselves. I want this problem sorted out ASAP</p>