1 reviews | Active since Oct 2016

14 Oct 2016, 12:14

Poor service

<p>It has been 2 weeks and our business has been without internet connection. On the 28th of September 2016 the internet light was off on the router. The fault was reported to Telkom on the 1st of November 2016. They then sent a message to say it was fixed when it wasnt. We kept calling and they kept saying someone will come to sort out the problem until the internet came back on the 5th of October in the afternoon. 6th of October they then decided to send someone who did nothing since the internet was again. To our surprise it went again on the 7th of October. Since then it hasn't been working , we have been calling and they keep saying they will send someone until today. We are paying for this service and for our business to go without internet connection for such a long time is an incovenience.Finally, today they sent someone to fix it, hopefully we wont experience this problem again</p>

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