Poor Service
<p>After a Sales Consultant had phoned me almost 3 weeks ago, offering me a Free Me Deal - Pulling me away from my work desk and confiming all my details. Having the finance department confirm everything with me. Leading me to believe that all is set and ready - and will be delivered to my premises in approx 7-14 working day's. I have this far not received any ref no, no call back, no dispatch no. Nothing.</p> <p>Phoning Telkom and asking them to see what is the update / Holdup, nobody seems to be able to help at all.</p> <p>Nobody can resolve this or show me in the right direction.</p> <p>Dissapointed in the fact that you await your new phone and contract to find that almost 3 weeks later they don't even know what you are talking about, when phoning them.</p>
We have tried contacting you telephonically with no luck.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
We have tried contacting you telephonically with no luck.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
