Poor service

<p>I have had all my contracts with Telkom for a couple of years and even we had issues over the years, they managed to always keep me happy as a client. However I had the unfortunate experience with Telkom Sandton. I app**** for a new phone to add on my existing profile. It was approved but the phone wasn't in stock. I was told to come after 3 days, which I did and I was told the is still no stock. After a week of going back and forth to the branch I decided to change it for a laptop, which I was told they'll place an order and I should come back after a week. I did that and when I went there I was told there laptop was never ordered. I am still shocked about the kind of service I have endured over the past two weeks, it is very disappointing indeed. </p>