1 reviews | Active since Sept 2016

16 Sept 2016, 09:16

Poor service

<p>I have a contract with Telkom mobile at first it was smart plan 50 then i went to upgrade for smart plan R100 it was active on the 4th February 2016 since then i recieved 1G up until July where they gave me 500MB and Aug they load 500MB on the 1st of Sept they didnt load any data,when i complained they saw my problem bt today i was told my case is closed and they said i did recieve data may b i didnt notice i fail to understand now i want to cancell my contract wth them they are unproffesional they owe me 2G of data i am sick and tired of Telkom please guys dont do business with Telkom or you will regret it at first they deduct more money from January till June this year.</p>

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Replies (1)
Telkom
Telkom's reply16 Sept 2016, 17:19
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,