1 reviews | Active since Sept 2016
Poor Service
<p>Hi</p> <p> </p> <p>My fiance app**** for a contract online somewhere around the 22nd of August 2016. Till today we have had no feedback from Telkom. We also tried to phone the number that was provided at the end but the lady said we must sit tight. </p> <p> </p> <p>This is totally unacceptable as we are not close to a telkom shop to just pop in and to apply in store.</p> <p> </p> <p>Is it possible someone can get back to us ASAP!</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is AI ********** .
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
**********Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is AI ********** .
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
**********Best regards,
Hi Busi
It's almost a week later and yet no feedback from the sales department.
Does Telkom just want to hand over potential clients to Vodacom & Mtn? Is potential customers not important to Telkom?
If the sales department can't contact my by close of business on the 13th of Sept 2016 then please cancel my request as I will support a different network.
Regards
Bertie
Hi Busi
It's almost a week later and yet no feedback from the sales department.
Does Telkom just want to hand over potential clients to Vodacom & Mtn? Is potential customers not important to Telkom?
If the sales department can't contact my by close of business on the 13th of Sept 2016 then please cancel my request as I will support a different network.
Regards
Bertie