MP
Mercia P

1 reviews | Active since Aug 2016

30 Aug 2016, 13:50

Poor Service

<p>2 weeks without internet now. Everytime I phone I get the exact same story that an technician was on site at 07:20 that morning, but never has anybody been at my premises. And everytime they will leave a special note of urgency as my cellph provider warned me several times now that I not only depleted data usage but tripled my acc. I am losing business and money. So this morning at 07:00 I went outside and looked around the neighbourhood looking for this tech that are on site everyday..... No one no where... In 2 weeks they can not solve my internet????? I need this urgently solved and reimbursed for my cellphone data usage due to there lack of service</p>

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Replies (1)
Telkom
Telkom's reply31 Aug 2016, 21:35
Official

Good evening

Thank you for making contact with us. Please e-mail us at *** with your affected telephone number for our consultants to assist.

Please quote your reference in the subject line: AI***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

Best regards,