Poor service

<p>1)My line has been down for over a month now. Called Telkom on the 3 August 2016 , they gave me a reference number- Fault 88CNK030816.. It's been 3 weeks and I'm still waiting on Telkom to fix the problem . </p> <p> </p> <p>2) On another line im on an uncapped data bundle, yet half way through the month it says my data has run out? What is going on with Telkom? Definitely need to change from this terrible network</p> <p> </p> <p> </p>