kN
kgothatso N

1 reviews | Active since Aug 2016

15 Aug 2016, 09:33

poor service

<p>i have app**** for a land line connection from them and was told that i would be contacted to get the line installed , instead i get an sms that reads that " order cancelled due to infrastructure constrains" and that they would like to offer me a different product that i never wanted and if im intrested that i should call them again. im not happy with this service its more than bad that i cant explain it.</p>

0
Replies (1)
Telkom
Telkom's reply15 Aug 2016, 13:11
Official

Hi nqobi12,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our Fulfillment department and feedback will follow.

Your reference remains AI***.

Regards,

Rafeeqah

Telkom Social Media Team

Best regards,