LL
Lesley L
1 reviews | Active since Mar 2009
18 Mar 2015, 09:51
POOR SERVICE!!!!
My phone line has been down for 7 days. I can't get through to your call centre agents. I have logged the issue and just got an sms but still no solution. Can someone please help. I need internet connection for my business. This is poor customer service!!!
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Replies (1)
Telkom's replyOfficial
18 Mar 2015, 10:17Hello llinnett,
Thank you for making contact with us.
Be assured your query has been escalated to our Technical Support Team for further assistance and feedback will follow.
Ref SM97040.
We apologise for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
hp@telkom .co.za
Thank you for making contact with us.
Be assured your query has been escalated to our Technical Support Team for further assistance and feedback will follow.
Ref SM97040.
We apologise for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
hp@telkom .co.za
Best regards,
Telkom's reply18 Mar 2015, 10:17
Official
Hello llinnett,
Thank you for making contact with us.
Be assured your query has been escalated to our Technical Support Team for further assistance and feedback will follow.
Ref SM97040.
We apologise for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
hp@telkom .co.za
Thank you for making contact with us.
Be assured your query has been escalated to our Technical Support Team for further assistance and feedback will follow.
Ref SM97040.
We apologise for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
hp@telkom .co.za
Best regards,