POOR SERVICE

<p>I went into the telkom mobile store almost two months ago and signed up for an lg g4 beat on the smart plan 100. I have been waiting and waiting and waiting for stock to arrive. I requested if i could have the samsung j5 in its place but the store agent advised they are not getting stock of the j5 anymore. I am an existing customer and this is the third phone i am taking but i am not getting the service i need. Why are you guys advertising the j5 on your website if there is no stock. I asked the agent to source the phones for me. I cannot believe that none of the telkom stores have the phones i wanted. Really disappointed with the service. Is it that hard to sign up and receive a phone? The manager Vernon is aware of my request as well but still no service.</p>