POOR SERVICE

<p>Appauling service from the staff at Telkom Mobile, relevant training should be provided. I initially liaised with Kgomotso advising that I would like a nano sim card and port to Telkom, She couldnt understand what I was talikng about to the extent that another consumer had to explain to her what I requested. Eventually when she understood, whilst standing in the queue for almost 2 hours I was "assisted" Zelda to port as I sat there for + 45 minutes to be told as they are closing the doors that the server is down, surely if it wasnt working initially why wasnt it communicated from the beginning so that I dont waste my time. Throughout the day the system was fully functional and for the other clients however when I wanted to port then the servers are down.</p> <p>If this is the service that Telkom Mobile offers then surely I should reconsider my decision to moving to the network.</p>