1 reviews | Active since Jun 2016
Poor Service
<p>I terminated my contract on the 17/05/2016 which i assumed was suppose to end on the 17/06/2016 my line got terminated 09/10/2016 with no sms or warning that it will be canceled, had to go to a telkom shop for a sim swop to be done, and the your system clearly states it was supposed to be turned to prepaid, im currently job hunting dont know if i missed any calls but had to stay that morning with out a phone,i had a gig of data remaining and 500 mb of night owl data which was also taken away from me and yet i will be billed for this is really an inconvenience for me</p>
it got terminated 19/06/2016
it got terminated 19/06/2016
HI thabiso328
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
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Regards
keagan
Telkom Social Media Team
HI thabiso328
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction Ref:AI **********
Regards
keagan
Telkom Social Media Team
7 days and my case is still not attended to,this is soon as possible?
7 days and my case is still not attended to,this is soon as possible?
