EC
Errol C
1 reviews | Active since Mar 2015
12 Mar 2015, 19:38
Poor service
I have reported to Telkom repeatedly (the latest report reference number is 532CRK100315) that there is a fault with my phone service (the ForwardCall function doesn't work, which is a nuisance, because I use this function all the time). The latest response has been that the next day I get an SMS saying the fault has been restored, but nothing at all has been done about it. Very poor service! Can someone please repair this fault?
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Telkom's replyOfficial
12 Mar 2015, 20:07Hello ecollen,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM95901.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM95901.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply12 Mar 2015, 20:07
Official
Hello ecollen,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM95901.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM95901.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,