1 reviews | Active since Aug 2013
Poor Service
<p style="color: #555555;">Telkom Mobile has failed to fulfil my contract cancellation request in 3 counts, for what reason I do not know and whenever I call them to get the status of my request they always tell me that there is no cancellation request logged on my contract. I logged the first request in February 2016 and later called their call centre to find out on the status of my request but I was told that there was no cancellation request logged and everytime I call them I cant get a clear reason why all my requests have not been fulfilled and why they do not appear on their systems. They have continued to load me with airtime and data I no longer need and I am sure they will be smilling when they debit my account for a contract I no longer want :( .</p> <p style="color: #555555;"> </p> <p style="color: #555555;">I no longer want the contract on my *** number. I don't know what to do with this now. Sikholiwe Mkhize :(. Im fed up with Teklom Mobile </p>
Hello mavovo88
This response serves as confirmation that your query has been received.
Your reference number : SM232682
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello mavovo88
This response serves as confirmation that your query has been received.
Your reference number : SM232682
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Best regards,
