Poor Service

I must say that the service received by you and the numerous people I have contacted through the call centre is poor.

I have requested the Fibre to my home from the 21st of December and apparently only today the order was confirmed and I am still awaiting a technician to call me and set up an appointment. It's been almost a month, please advise if I should cancel the Order and go with another service provider as Telkom not only gives a different story and different feedback from each call I made, but has the poorest customer service with no expected date or time of installation.

I am very disappointed and angry that I still do not have fibre in my home as I have been waiting for Telkoms poor service!