BK
Brian K

1 reviews | Active since Aug 2011

07 Aug 2023, 11:05

Poor service

My '***' was unilaterally deleted by Telkom on 26 July 2023. After reporting it via 10210 & 10213 it was discovered that my email address which I subscribed to for over 2 decades was unilaterally deleted and allocated to another person, working for the company, who migrated to a fibre service. When they attempted to reinstate my email account, a anomaly was discovered as it was duplicated. Since then I have experienced no joy of reinstating my account.

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Replies (1)
BK
Brian K's update07 Aug 2023, 11:09
Reviewer Update
My '***' was unilaterally deleted by Telkom on 26 July 2023. After reporting it via 10210 & 10213 it was discovered that my email ccount which I subscribed to for over 2 decades was unilaterally deleted and allocated to another person, working w thin the company, who migrated to a fibre service. When they attempted to reinstate my email account, a anomaly was discovered as it was duplicated. Since then I have experienced no joy of reinstating my account.