Poor service

<p><span style="color: #141823; font-family: helvetica, arial, sans-serif; font-size: 12px; line-height: 16.08px;">The line speed for my ADSL line has been extremely slow and occasion</span><span class="" style="display: inline; color: #141823; font-family: helvetica, arial, sans-serif; font-size: 12px; line-height: 16.08px;">ally non-existent over the last week. Simple internet tasks such as surfing web pages take forever. This is often the case. It seems there is a problem with the ADSL infrastructure in Waterkloof, Pretoria. Telkom have promised to contact us about fibre-optic line but have done nothing. Landline number ***. Account number ***. Account holder NP Cassells. Very poor service.</span></p>