1 reviews | Active since Apr 2016

09 May 2016, 13:48

poor service

<p>Since April 2016 we have sent countless complaints to Telkoms facebook page concerning our adsl line which is not working like it should! On Sunday afternoons then I have their technician attending to my complaints, most recent one came last Sunday and since then havent heard of them since. We have been sitting without an internet connection for over 4 weeks now, I basically also happened to forfeit my showmax voucher which I ended up redeeming prior to the internet connection totally failing on us. Im not to worried about that R100 I threw down the drain, but what is working on my last nerves is that come end of this very month of May, my telkom account for the line is due and to be frank I dont even consider paying for it because im not getting the service that I am paying for! Come the 25th they must send someone to fetch their **** and shove it where the sun doesnt shine. Because this is utterly pathetic man. Shut Telkoms doors permanently, they dont do anybody any good in any case!</p>

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Replies (1)
Telkom
Telkom's reply10 May 2016, 08:37
Official

Good day jarred-raubenheimer

Thank you for making contact with us. Please provide your affected line number and contact details, in a private reply or e-mail to ***, for our team to follow up and advise.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,