FB
Fuzail B
1 reviews | Active since Mar 2012
18 Apr 2016, 10:56
Poor Service
I logged a call 8 days ago for my telephone line and internet that is not working. I am a business and I need my services. It is taking Telkom forever. There is no feedback from Telkom. This is the third time in 6 months this is happening and it takes Telkom 10+ days to sort out. I pay a full rentalwith no service every two months. It is unacceptable that Telkom can not fix my servicer and still charges me.
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Telkom's replyOfficial
18 Apr 2016, 12:07Hello FBhayat01,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply18 Apr 2016, 12:07
Official
Hello FBhayat01,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,