Poor Service

I enquired about a data bundle deal that Telkom has on offer so I decided to visit the store in N1 City to get some info on the deal, the sales lady couldn't help and told me that she would forward my info to her manager and he will contact me the following morning, its been a week and I'm still waiting . I've even tried calling there customer care line and all I get is music, this is very poor considering that I would like to open a data package with them.