POOR SERVICE

DEAR TELKOM. I RECEIVED AN EMAIL AS PER BELOW. I AM DISAPPOINTED THAT THIS CASE IS CLOSED. NOTE THAT I HAVE GIVEN MY ISP NOTICE AND BOTH MY TELKOM LINE AND TELKOM LINE WILL TERMINATE AT 31 AUGUST 2019. I AM REALLY DISAPPOINTED WITH THE EMAIL BELOW. MY NOTICE WAS GIVEN ON TIME, AND I EXPECT MY LINE TO BE CANCELLED. PLEASE CONFIRM

Dear N PARUK, Please note that your service cancellation order number: is in progress. You will receive confirmation as soon as it has been successfully completed.

Please note that your Telkom account continues to be payable as usual until your order is completed. Thank you for your business to date. Please feel free to contact us should you require anything further. Best regards, The Telkom team