Poor service

Re: ^_Telkom^_ *** From: Melissa Roux (***) To: *** Date: Wednesday, March 27, 2019, 03:01 PM GMT+2 I have submitted my documents to notify Telkom ,please check your records,and numerous escalations made on your system via instore or telephonically.I no longer have a Nedbank account for over 5 years now.Please execute due diligence before sending such *********** emails. Regards Melissa Roux On Tuesday, March 26, 2019, 3:56:28 PM GMT+2, <***> wrote: Dear Telkom customer, We have noticed that your last Debit Order was unsuccessful due to incorrect banking details. The current banking details that we have is NEDBANK, account number starts with 0133******x with a due date of 05th of the month. Please reply to this email with your correct banking details in order for us to update the details on our system and confirm your preferred debit order date i.e. 5th, 15th, 20th, 25th or last day of the month. Unpaid Debit Orders will result in your Telkom account going into arrears, which will affect your Credit Bureau Profile and lead to your services being suspended and you being handed to the attorneys for collection. Thank you Telkom Mobile Collections

On my latest invoice they once again go and add a rejection note after I explained to them that I prefer to pay via EFT: Description Service/No Reference Date/Period Payment Rejection fee ***9 Jul 19 R 202.70 Added to : Invoice date 01 Aug 2019 Account no *** Invoice no *** Due to this breach of contract ,Telkom has lost my interest in doing business with them once and for all.I would like to cancel my service with them.A letter confirming this must be emailed to me by no later than close of business today.