Poor service

Telkom had disconnected my without informing me even though my payments had been up to date since March.

I have been trying to receive help from Telkom to have my line sorted out for 9 months now , I have spent endless calling , visiting the branch. I received assistance only for a period of time and no follow up thereafter.

There has been no technician that has come out to view the problem

I am unaware of what to do next