Poor Service

On 11 March 2019 I signed up for a new contract with Telkom online which entitled me to a cellphone with 500MB monthly allocation and in addition I chose a data package which comes with 10GB data on a monthly basis together with a pocket router. I have been receiving conficting reports about the whereabouts of my order and was referred from pillar to post. I reside in Polokwane but my order was consigned for delivery in Pretoria and do not know why because i clearly stated the correct delivery address.

Telkom has already debited my bank account for the monthly installment for goods i have not yet received.

I am very dissappointed with the service i have been given by Telkom as some of their personnel who have attended to my querry have been very dishonest to say the least as they made one false promise after another. How can it take more than 2 weeks to deliver an order from Pretoria to Polokwane? Toady 25 March as i write this review, i got another notification with a new tracking number. I wonder how long I have to wait??????