Poor Service

I have been waiting since 5th Feb for a technician to get back to me to sort out a landline problem...nothing!!!<br> Quite convinced that Telkom have no technicians as I get the same response when I call the customer care \it is with our technician\" . Telkom still have the audacity to keep billing me......this service is pathetic!!<br> Can a supervisor, or someone who knows what is going on call me."