Poor service

Bad customer service, The consultants don't want to take ownership. I was told to wait for 9 days for my case to be attended to.

I'm supposed to be receiving data every month but I have not received any data for 2 months now, I have paid so why are you not providing

This was time the agent advised that he's putting me on hold, only for him to put me back in the call queue.

I have requested to speak to the manager twice and every time, I'm told to expect a feedback of which up until now there has been nothing.

At this rate I am very furious and will not be recommending Telkom to anyone