AK
Anisha K

1 reviews | Active since Nov 2013

25 Sept 2018, 12:02

Poor service

Telkom statement was due on the 10 September, yet they billed me from 19 July to 17 September and the month of September had just began. I logged a complaint with them - the call agent was useless - and to date - I have had no response, just a new statement which bills me for September and October - stating that I am in arrears.

0
Replies (1)
Telkom
Telkom's reply10 Oct 2018, 10:24
Official

Hi Anisha

Thank you for making contact with us

This response serves as confirmation that your query has been received.

We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media

Best regards,