Poor Service

Just received a bill for R2500 after cancelling my service in May 2018. I app**** to have my ADSL line moved to my new address and they confirmed that it will be done within a few days. However after enquiring beginning of May for the 4th time they said that the service is not available at my new residential address as there is no infrastructure for it. So the choice was made to cancel this all together as we were contacted by a new service provider. My deposit is still with Telkom and no effort was made to return my deposit or adhere to my request for the line to be cancelled. I actually moved in May and therefore had no service whatsoever but are being billed. Can not believe this poor service and communications from this company.