Poor service
App**** for a contract on Wed, 8 August. Got approved and received a TAT of 7 days. On Monday 13/08/2018 i call to cancel the contract and was advised that it will take 24 hours. An amount of R499 was deducted from my bank account without the delivery of any device.
I just want my money back and the contract cancelled
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Telkom's replyOfficial
20 Aug 2018, 09:10Good day shiyaam-ismail-lorgat,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Med
Best regards,
Telkom's reply20 Aug 2018, 09:10
Official
Good day shiyaam-ismail-lorgat,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Med
Best regards,