LA
Liezl A

1 reviews | Active since Feb 2016

07 Aug 2018, 08:21

Poor service

Telkom has managed to do it again, So I layed a complaint yesterday and gotten no response, me and my husbands services was suspended even though payment was made, so they unsuspended my husbands service but mine is still off, please tell me how long this is still going to go on before anyone assist, our money gets taken but we don't get service in return.

0
Replies (1)
Telkom
Telkom's reply12 Aug 2018, 09:12
Official

Good Morning Liezl

Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number for this is AI***

We apologise for any inconvenience caused.
Kind regards

Jawaad

Telkom Social Media Team

Best regards,