KT
Kennith T
1 reviews | Active since Jan 2014
23 Jul 2018, 12:07
Poor service
Im very angry that i am still waiting on my uncapp adsl product after many mails and calls.Please come and install by Wednesday or give my R 700 back and i will go with a cell network company that will appreciate my monthly fees.
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
24 Jul 2018, 15:27Hi kendon,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
Best regards,
Telkom's reply24 Jul 2018, 15:27
Official
Hi kendon,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
Best regards,
KT
Kennith T's updateReviewer Update
30 Jul 2018, 13:19Its been now more than a week ago that i paid my R 700 deposit for my installation.After posting on hello peter i was contacted and promised a call for an appointment for the install.
Guess what.Im still waiting.This after reading how telkom CEO receive R8 mill in salary..R7.5mill in short term incentive..R11.5mill in long term incentive.Why is he receiving these huge incentives if he is clearly failing the public.He clearly dont deserve his incentives.This is ridiculous.I am at a loss for words.I called sales dept..holding on for 11min with nobody answering.I put down,called again and pressed the new sales option.Call answered within 1 minute.How nice...you quick to respond to new sales but people waiting for their orders must wait on the line forever.
I really wish for telkom to get some serious competition.This being a one man show is clearly making them believe they untouchable.People like Patrice and others should seriously think of investing in a telkom like business to wipe them out..Im sure even an overseas investor will do the trick....This has been going in far too long..
KT
Kennith T's update30 Jul 2018, 13:19
Reviewer Update
Its been now more than a week ago that i paid my R 700 deposit for my installation.After posting on hello peter i was contacted and promised a call for an appointment for the install.
Guess what.Im still waiting.This after reading how telkom CEO receive R8 mill in salary..R7.5mill in short term incentive..R11.5mill in long term incentive.Why is he receiving these huge incentives if he is clearly failing the public.He clearly dont deserve his incentives.This is ridiculous.I am at a loss for words.I called sales dept..holding on for 11min with nobody answering.I put down,called again and pressed the new sales option.Call answered within 1 minute.How nice...you quick to respond to new sales but people waiting for their orders must wait on the line forever.
I really wish for telkom to get some serious competition.This being a one man show is clearly making them believe they untouchable.People like Patrice and others should seriously think of investing in a telkom like business to wipe them out..Im sure even an overseas investor will do the trick....This has been going in far too long..