MH
Marcel H
1 reviews | Active since Jul 2014
06 Jul 2018, 22:38
Poor Service
complained about 4 weeks ago received a reply a week later and still no solution to why the network keeps dropping every intermittently and why it is running so slowly maximum 1mb/s when it should be near 4mb/s which is what I am currently paying for. when will this issue be solved?????? .
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Replies (1)
Telkom's replyOfficial
15 Jul 2018, 16:29Good day Mars01cel
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Please use one of the 3 self help options in your monthly bill to report a fault
Regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's reply15 Jul 2018, 16:29
Official
Good day Mars01cel
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Please use one of the 3 self help options in your monthly bill to report a fault
Regards
Gerard
Telkom Social Media Team
Best regards,